FAQs

Why are the coffees more expensive than most coffees out there?

With us, our customers have access to some of the world’s best specialty-grade coffee.

We're trying to grow the specialty coffee industry in this country - this necessitates us buying transparently-traded green coffee and employing the most qualified people at every stage of the coffee journey.

We feel that the resulting quality and experience certainly warrants the retail price. If you'd like more information on how we operate, why we buy the coffees we do (and thus charge what we do), take a look at the below link to a page on our site that covers this in more detail.

https://www.rosettaroastery.com/pages/sourcing-philosophy

What is single origin and why choose it?

Single origin coffee refers to coffee that is made from beans that are all sourced from a single location or region. Single origin coffee is often prized for its unique flavour profile and the ability to showcase the characteristics of the specific region where the beans are grown.

Here are some reasons why single origin coffee is considered to be good:

Unique flavours: Single origin coffee is often prized for its unique and distinctive flavours, which are influenced by factors such as the soil, climate, and elevation where the beans are grown.

Sustainability: Many single origin coffee brands prioritise sustainability in their sourcing and production practices, which can be a benefit to the environment and the local communities where the coffee is grown.

Transparency: Single origin coffee often allows for more transparency in the sourcing and production process, as it is easier to trace the beans back to their specific origin.

Support for small farmers: Single origin coffee can also support small farmers and promote economic development in the regions where the beans are grown.

Educational opportunity: Single origin coffee can also be a learning opportunity for coffee enthusiasts, as it allows them to learn more about the specific characteristics and flavours of different coffee-growing regions.

I can’t find the coffee I ordered last time. How do I get it again?

If your favourite coffee is out of stock, don't despair - there are always new and exciting single origin options to discover! We strive to keep a diverse range of these special coffees in stock, so you can always discover something new and exciting.

While we can't promise that your favourite coffee will be restocked in the future, we work closely with our suppliers to bring in the best and most unique single origin coffees available. In the meantime, we hope you'll give one of our other options a try and find a new favourite!

Sign up to our email list and be among the first to know about new coffee releases.

Are there more coffees available than what is on display?

Our coffee is carefully roasted in small batches to ensure that it is as fresh and flavourful as possible. By limiting our available coffee range, we are able to focus on the quality and freshness of each individual coffee we bring you.

Our commitment to small batch roasting ensures that every cup of coffee you enjoy is at the peak of freshness and flavour. We believe that this is the best way to deliver the unique and complex flavours that specialty coffee is known for.

So if you see a limited range of coffee available on our website or in our store, rest assured that it is because we are dedicated to bringing you the freshest, most flavourful coffee possible.

While the absolute number of available coffees at any one point is not vast, we are consistently adding new coffees to the range, so be sure to sign-up to our email list and be among the first to know about new releases.

Can anyone brew and enjoy single origin coffee at home?

We care so that our customers don’t have to - because sometimes you want a mouthful of coffee, not an earful.

Our coffees are roasted and prepared with the goal of making it as simple and accessible for anyone to brew a delicious cup of coffee at home.

Whether you're a seasoned coffee connoisseur or a beginner, our coffee is designed to be simple and straightforward to brew, so that you can enjoy a great-tasting cup of coffee without any hassle.

How do I know the quality will be consistent between batches?

We’ve got our finger on the pulse on what’s happening with our coffee.

As we roast new batches, we’ll cup coffee that is nearly three or four days old alongside one that is ten or eleven days old - so seven days apart.

Then, our barista’s will also set up quick cupping sessions for incidental troubleshooting and checks.

We’ll do quick tastes, take notes, and discuss and see if we can draw any conclusions.

We’re cupping all the time.

In doing this we can make sure the quality of our product is not drifting from week to week.

Can I buy a gift voucher to use on this website?

Yes you can! Click here to head over to the gift voucher collection.